Sublime SFTP

Support

Sublime SFTP is tested on all three platforms supported by Sublime Text 2. If something isn't working right, send an email to support@wbond.net. If you believe you have found a bug, please consider generating a debug log to submit.

Information for resellers.

There appears to be a bug with Sublime where it caches plugin files. Sometimes during an upgrade or install, if Sublime reads the file too early, it may not find the plugin classes, which cause all of the menus to be displayed, but greyed out.

To fix this, please perform the following:

  1. Open Preferences > Browse Packages…
  2. Navigate into the SFTP/ folder and open SFTP.py in Sublime.
  3. Without making any modifications, save the file. Sublime SFTP should now be fully functional again.

Generating a Debug Log

To turn on debugging and log commands to a file, perform the following steps:

  1. Open Preferences > Package Settings > SFTP > Settings – Default
  2. Copy the debug and debug_log_file settings to the Settings – User file.
  3. Set debug to 2 and choose where to save the debug_log_file
  4. Perform the operations that expose the bug
  5. Check the debug log to ensure no user credentials are contained within
  6. Send the debug log to support@wbond.net with a description of the problem you are having